Privacy Policy

We collect information you choose to provide when you create an account, complete a profile, apply to a program, register for an event, join a mailing list, make a purchase or payment, submit a form, upload content, send a message, or contact us. This may include your name, email address, phone number, location, professional background, company information, application responses, profile details, event preferences, accessibility or dietary information, communications, and uploaded files.

If you use member features, we may collect posts, comments, messages, introductions, ideas, launch information, feedback, and other content you choose to share. Some profile and community information may be visible to other signed-in members as indicated in the product.

Payments are handled by our payment provider. We receive transaction details such as payment status, amount, and a payment reference, but we do not receive or store your full payment card number.

When you use our website and services, we and our service providers may receive standard technical information such as your IP address, browser type, device type, operating system, referring page, pages viewed, approximate location derived from your IP address, timestamps, and diagnostic events.

We use cookies and similar browser storage where needed to keep you signed in, remember preferences, save application progress, protect the service, measure reliability, and understand general product use. We do not use this policy to claim advertising tracking that we do not operate.

We use information to operate Origin House, review applications, manage membership, run events, process payments, provide community features, maintain profiles and directories, deliver requested communications, respond to questions, improve our programs and services, and keep the platform safe and reliable.

We may also use information to send program, event, community, and newsletter updates when permitted. Every marketing message includes a way to unsubscribe or manage applicable preferences. We may still send essential transactional messages about an account, application, registration, payment, or service you requested.

Some features use artificial intelligence to help answer questions, review submitted materials, generate summaries, or assist staff workflows. Information submitted to those features may be processed by our technology providers to return the requested result. Do not submit sensitive information that is not needed for the feature you are using.

We do not sell your personal information.

We share information only as needed with providers that support hosting, databases, authentication, file storage, payment processing, email delivery, document workflows, connected productivity tools, maps and calendars, artificial intelligence, security, and technical operations. These providers process information on our behalf or under their own terms for the service they provide.

We may share information with event hosts, program partners, reviewers, mentors, or other participants when it is necessary to deliver a program or when you direct us to do so. We do not publish private applications, payment information, or private messages as part of that sharing.

We may disclose information when required by law, to protect people or the integrity of our services, to investigate fraud or abuse, or as part of a merger, financing, acquisition, or transfer of assets. If a business transfer occurs, this policy will continue to apply unless you are given notice of a change.

You can use the links in our emails to unsubscribe or manage topic preferences. Signed-in members can review and update available profile, application, notification, and account settings. You may also contact us to request access to, correction of, or deletion of personal information associated with you.

Some information may need to be retained for legal, security, fraud prevention, payment, recordkeeping, or legitimate operational reasons. We may ask you to verify your identity before completing a request. Depending on where you live, you may have additional privacy rights, and we will respond as required by applicable law.

We retain personal information for as long as reasonably necessary to provide the service, administer our programs and community, meet legal and accounting obligations, resolve disputes, enforce agreements, and maintain appropriate business records. Retention periods vary based on the type of information and why it was collected.

We use administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so please use care when choosing what to submit or share.

Our services may link to or connect with third-party websites, forms, payment pages, calendars, social platforms, and other tools. Their privacy practices are governed by their own notices. We encourage you to review those notices before providing information directly to them.

Origin House is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and remove it where appropriate.

We may update this policy as our services or legal obligations change. We will post the revised policy here and update the date at the top. If a change materially affects how we use personal information, we will provide additional notice when appropriate.